LEGAL
In compliance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform users of the following information:
Horacio Cruz Balcells
NIF: 53840264R
C/ Núñez de Arce, 13, 3º A
28012 – Madrid
Email: info@cloud-obs.com
PURPOSE
Horacio Cruz Balcells (hereinafter, also “the provider”), as the party responsible for the website, makes this document available to users. Its purpose is to regulate the use of the corresponding website in compliance with the obligations established in Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE or LSSI), as well as to inform all users of the website regarding its terms of use.
Any person accessing this website assumes the role of user (hereinafter, “the user”), which implies full and unreserved acceptance of all the provisions included in this legal notice, as well as any other applicable legal provisions. The user must carefully read this Legal Notice each time they access the site, as the provider reserves the right to modify any information that may appear on the website without the obligation to give prior notice, with publication on the website being sufficient.
Account Registration
To access our Services, you must create an account. You agree to provide accurate and complete information during the registration process and keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Use of Services
You agree to use our Services in compliance with all applicable laws and regulations. You must not use our Services for any unlawful or prohibited activities, including but not limited to:
Distributing malware or other harmful software
Engaging in activities that violate the privacy or rights of others
Hosting content that is illegal, infringing or offensive
Cryptocurrency mining or blockchain processing
VPN, proxy, or anonymisation services
Network scanning or penetration testing tools
DDoS, stress testing, or load generation tools
File sharing, torrenting, or peer-to-peer software
Any software which is designed to mask, manipulate, or reroute network traffic
This list is not exhaustive. We reserve the right to review and restrict any software or activity that negatively impacts security or network performance
Fees and Payment
You agree to pay all fees associated with your use of our Services as described on our website. All fees are non-refundable except as requited by law. All services are set up manually by hand and are exempt from any consumer rights refunds. We may change our fees at any time by posting new fees on our website and confirming by email. Any such changes will appear on the next billing cycle. All services are manually provisioned.
Allocated Resources & Refunds
When you purchase our Services, specific resources (such as, but not limited to, IP addresses, server capacity, or software licenses) are allocated to your account. These resources are reserved and provisioned at the time of purchase, regardless of the level of usage. As such:
All fees are strictly non-refundable once resources have been allocated.
We do not provide pro-rata or partial refunds for unused portions of a billing cycle.
Refunds will only be issued where required by applicable law.
Prohibited Content
We do not allow any of the following on our platform:
Child Sexual Abuse Material (CSAM) or any material that exploits or endangers children
Copyrighted content transmitted without permission from the rights holder
Malware, phishing, or harmful software
Terrorist content, violent extremism, or materials inciting hatred
Harassment, abuse, or threats against any individual or group
Unlicensed streaming or rebroadcasting of copyrighted events or content
Promotion of illegal activities or services (e.g., drugs, hacking, scams)
Any user found uploading or distributing such content will have their account immediately terminated, and where applicable, reports will be made to law enforcement or relevant authorities. This list is not exhaustive. We reserve the right to review and restrict any content.
Reporting Illegal or Abusive Content
To report any abuse, illegal content, or policy violations, please contact us immediately via:
Email: Abuse@cloud-obs.com
Please include:
A clear description of the issue
URLs or filenames involved
Screenshots (if applicable)
Your contact details (for follow-up)
Reporting Illegal or Abusive Content
To report any abuse, illegal content, or policy violations, please contact us immediately via:
Email: Abuse@cloud-obs.com
Please include:
A clear description of the issue
URLs or filenames involved
Screenshots (if applicable)
Your contact details (for follow-up)
COOKIE POLICY
This Cookie Policy explains how Horacio Cruz Balcells (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://cloud-obs.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies to collect personal information, or information that becomes personal if we combine it with other data.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, improve functionality, and provide reporting information.
Cookies set by the website owner (in this case, Horacio Cruz Balcells) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, analytics). The parties that set these third-party cookies can recognize your device when it visits this website and certain other websites.
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate — we refer to these as “essential” or “strictly necessary” cookies.
Other cookies enable us to track and target the interests of our users to enhance their experience. Third parties serve cookies through our Website for advertising, analytics, and other purposes. These are described in more detail below.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through the Cookie Consent Manager, which allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and within our Website. If you choose to reject cookies, you may still use our Website, though access to some functionality or areas may be restricted. You may also adjust your browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website, and their purposes, are listed below (note that the exact cookies may vary depending on the specific pages you visit):
These cookies are strictly necessary to provide you with services available through our Website and to use its features, such as secure areas.
Strictly Necessary Cookies (1)
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| csrf_token | cloud-obs.com | / | First-party | 1 month | This cookie is used by Cloudflare to identify trusted web traffic. |
Performance cookies (2)
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| _ga_FEE6Y7GEWJ | .cloud-obs.com | / | First-party | 1 year 1 month | Used by Google Analytics to persist session state. |
| _ga | .cloud-obs.com | / | First-party | 1 year 1 month | Associated with Google Universal Analytics; used to distinguish users by assigning a unique identifier. |
Targeting cookies (1)
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| NID | .google.com | / | Third-party | 6 months 3 days | Set by Google/DoubleClick to build a profile of user interests and display relevant ads. |
Functionality cookies (2)
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| __stripe_mid | .cloud-obs.com | / | First-party | 1 year | Used by Calendly meeting scheduler. |
| __stripe_sid | .cloud-obs.com | / | First-party | 30 minutes | Used by Calendly meeting scheduler. |
Unclassified cookies (7)
(All descriptions and durations are preserved; only domain updated)
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| icwp-wpsf-notbot | cloud-obs.com | / | First-party | 10 minutes | Identifies whether visitor is human or bot. |
| shield-notbot-nonce | cloud-obs.com | / | First-party | 56 seconds | Identifier associated with the above cookie. |
| aelia_cs_selected_currency | cloud-obs.com | / | First-party | 1 day | Remembers the currency in which prices are shown. |
| aelia_customer_country | cloud-obs.com | / | First-party | Session | Stores country and currency settings. |
| _lscache_vary | cloud-obs.com | / | First-party | 2 days | Prevents cached pages from displaying incorrectly. |
| m | m.stripe.com | / | Third-party | 1 year 1 month | Detects mobile usage for Stripe payment layout. |
| WHMCSSNWNcVC55Hsh | cloud-obs.com | / | First-party | Session | Identifies client portal session. |
How can I control cookies on my browser?
Cookie management instructions vary by browser. Refer to your browser’s help menu for details. Common browser links:
Chrome
Internet Explorer
Firefox
Safari
Edge
Opera
Most advertising networks also allow you to opt out of targeted advertising. Learn more at:
Digital Advertising Alliance
Digital Advertising Alliance of Canada
European Interactive Digital Advertising Alliance
Other tracking technologies (web beacons)
We may also use web beacons (“tracking pixels” or “clear gifs”), which contain a unique identifier enabling us to recognize when a user visits our Website or opens an email. These help monitor browsing patterns, improve performance, measure email campaign effectiveness, and more. These technologies often depend on cookies; rejecting cookies may impair their functioning.
Flash cookies / Local Shared Objects
We may use Flash Cookies (LSOs) to store information about your use of our services. You can manage Flash Cookie settings using Adobe’s online tools.
Limiting Flash Cookies may reduce functionality of certain site features.
Targeted advertising
Third parties may use cookies to display relevant advertisements based on your browsing history. They may use cookies or web beacons to collect anonymous information about your visits to various websites. Neither we nor these third parties can identify you personally unless you choose to provide that information.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.
The date at the top indicates when it was last updated.
Contact information
If you have any questions about our use of cookies or similar technologies, please contact us at:
Email: info@cloud-obs.com
Postal address:
Horacio Cruz Balcells
C/ Núñez de Arce, 13, 3º A
28012 – Madrid
Spain
